Privacy Policy

Last updated: 10 September 2026

1. Introduction

Allegro ("we", "us", "our") is dedicated to safeguarding the privacy of users and customers. This Privacy Policy sets out what personal information we gather, the reasons for collection, and our procedures for managing it when you access our website and offerings.

2. Changes

We may update this Policy from time to time. The latest version will always be available on this page with the updated date.

3. Security

We implement procedural, electronic and physical protections intended to safeguard personal information against illicit access, improper disclosure, unauthorized changes or loss. Perfect security cannot be guaranteed, and absolute safety is not assured.

4. How We Use Your Data

• To establish identity and fulfill legal and regulatory obligations.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• To communicate with you regarding your account, updates and support requests.
• To send marketing communications where you have consented (you may opt out at any time).

5. Information We Collect

• Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
• Contact data - email address, phone number, postal address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

6. Cookies

We employ necessary and usage-tracking cookies to maintain site functionality and analyze user behavior. Cookie preferences may be adjusted via your browser configuration.

7. Your Rights

In accordance with applicable legislation, you have the right to seek access, modification, erasure, limitation or transfer of your personal information, and may decline specific processing activities. Please reach out to us at the contact details provided below to assert these rights.

8. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

9. Data Retention

We preserve personal information for the duration necessary to deliver services and meet legal, regulatory and financial compliance obligations - ordinarily no less than five years following the termination of an account.

10. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

11. Sharing and Disclosure

We may distribute personal information to licensed payment service providers, KYC/AML compliance partners, cloud service providers, legal and financial consultants, and regulatory authorities where legally mandated. We do not engage in the sale of personal information.

12. Contact

For privacy questions or to exercise your rights, contact the Allegro Data Protection team via our contact page.

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